Jamie here - founder of Hair Guru London. I wanted to personally share a few exciting updates as we continue to grow, refine, and improve based on the feedback we hear directly from you.
Let’s start with shipping. We’ve just introduced free UK delivery on all orders over £50 - something a lot of you have been asking for. On top of that, we’re working on a new, lower-cost option for those who don’t want to pay premium courier rates. It won’t be delivered quite as quick, but it will be far more affordable. More on that soon.
We’re also gearing up to launch two brand-new products. One of them has been developed specifically to help regular customers save money long-term - while keeping your hair looking its absolute best. Watch this space.
Now onto something we know has caused a bit of frustration - stock levels. Since Robbie Williams started using our fibres, things have been flying off the shelves faster than expected. If you’ve recently found your shade out of stock, I’m truly sorry - we hear you.
To get ahead of this, we’re now taking on additional warehouses and increasing stock levels to make sure we can meet demand better going forward. We’re grateful for your patience and loyalty while we scale to meet it.
It’s also been amazing to see Hair Guru products trusted by so many big names. Alongside Robbie, David Lauren (son of Ralph Lauren) used our fibres during his Wimbledon appearance - and there’s another global icon set to join the list this autumn. We’ll reveal who when the time’s right.
Finally, we’ve just secured our Ireland base to support expansion into Europe. You’ll start to see Hair Guru available across parts of the EU via Amazon and our website later this year.
Thanks again for being part of this journey. Every step forward we take is rooted in your feedback - and we’re only just getting started.
Big love,
Jamie Shepherd
Founder, Hair Guru London
